Privacy Policy

Last Updated:

Introduction

Zenwylightie ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase indoor plants from us.

Information We Collect

We collect information that you provide directly to us when you:

• Place an order for indoor plants
• Contact us through our contact form
• Subscribe to our newsletter or updates
• Request plant care advice or support

The types of personal information we may collect include:

• Name and contact information (email address, phone number, postal address)
• Payment information (processed securely through third-party payment processors)
• Order history and preferences
• Communications you send to us

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders for indoor plants
• Communicate with you about your orders, inquiries, and plant care support
• Send you information about new plant arrivals, care tips, and special offers (with your consent)
• Improve our website, products, and services
• Respond to your questions and provide customer support
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website, processing payments, or delivering plants
• When required by law or to protect our rights and safety
• In connection with a business transfer or merger
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

Under UK data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how you interact with our website. For more information, please see our Cookie Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Zenwylightie
13 Mallard Rd, Low Fulney
Spalding PE12 6ND, Great Britain
Phone: +441775710646
Email: info@zenwylightie.world

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